The telephone was invented almost 150 years ago. Despite significant technological advancement and innovation since then, it continues to be the most popular tool when it comes to selling insurance.

At USLI, we have three distinct teams and over 25 people fully dedicated to making outbound telephone calls every day. Collectively, this group made over 400,000 phone calls on behalf of USLI and you, our valued customers, last year and drove over 50,000 submissions and over $20 million in new business premium. These teams are compensated based on their results, and it pays to pick up the phone.

We’re not the only ones benefiting from a good phone call. Research shows 82% of buyers accept meetings with sellers who cold call (Rain Group), and 57% of C-Level buyers prefer to be contacted by phone (Crunchbase). Speaking over the phone can even boost our mental health, leaving us feeling good after the call has ended (Healthline).

While outbound calls have been essential in uncovering opportunities, accessibility for inbound calls has been just as important. Our Instant Quote Underwriting Team consists of over 65 underwriters specializing in quoting business over the phone and being accessible to resolve issues and questions for customers who are quoting online.

Adding a human connection to the insurance transaction significantly impacts our hit ratios: 15% higher quote-to-submission ratio and 10% higher bind ratio. Our success is directly correlated to your success, and the phone is indispensable for both of us.

How can we best support you and your team with phone calls? Whether it be training, providing phone quotes, collaborative selling or making calls on your behalf, we’re all in and our lines are open.

Call today for an Instant Quote at 1-888-SPD-USLI or to speak with one of our sales team leaders to learn more about how we can assist your team with sales calls.

  • Joe Coady, Assistant Vice President, Team Leader, Lead Generation, ext. 2934 (for retailers)
  • Patrick Wolgast, Vice President, Team Leader, Sales Enhancement Team, ext. 2069 (for wholesalers)
  • Katie Taraborrelli, Vice President, Team Leader, Instant Quote Marketing, ext. 2045 (for wholesalers)

Visit USLI University to learn more about the Associate of Sales Degree and to take advantage of free, on-demand training for you or your team on topics like selling insurance over the phone.