Everyone is competing for the business they want each and every day, and the marketplace is constantly changing and evolving. We continue to see and hear the impact of those changes, but for us it’s a reminder that every day matters. In our daily interactions with you, our valued customers, we have an opportunity to set ourselves apart.
Some days may be different or more challenging than others, but we are committed to working toward delivering on our promise of speed, accessibility and ease of use. Our teams are doing a tremendous job of adapting and adjusting to changes in the industry so they can provide a meaningful service experience. Something that will never change is the level of commitment we wake up with each day, ready to assist you.
Daily preparation is also a key to success, and we’ve identified ways to try to make doing business easy. Some things you can expect from us include 24/7 web quoting, instant telephone quoting, real-time web chat support, the ability to connect with a live person when you call in by pressing the “S” or “7” key on your phone for service, extended hours with multiple branch office locations, a forms library and helpful product information and value-added services on our broker/agent portal to name a few.
In an effort to meet you where you are, we offer three ways to get a quote: email, online or over the phone at 888-773-8754. We know time and simplicity are important to you, and we are dedicated to providing options so you can do business however it’s most convenient for you.
As we continue moving through 2024, we are focused on creating terrific experiences for you and your team. As always, we appreciate your business and look forward to bringing more value and energy to our interactions this year.
Warm regards,
Tom
