Good Writing at Work: Why It Matters

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// April 28, 2016

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As one of our favorite cartoon characters, Snoopy, painfully concluded after several attempts to compose a sentence, “Writing is hard!”

We’ve all experienced the frustration of trying to put into words what’s in our head, but investing in developing your writing skills has a big payoff. Here are some reasons why.

  1. Good writing saves time. While it takes time to write a clearly worded, grammatically correct communication, good writing actually saves time. Business people who can get the message across in a professional but pleasant tone and can be easily and quickly understood by the recipient will spend less time and effort clarifying information and soothing upset feelings. Also, a well-written email is easier to read, saving your reader the time and trouble of trying to figure out what you’re thinking but couldn’t say.
  2. Words on paper are the face of your company. What do you think when you receive a piece of writing with grammatical errors, misspellings and inflated language such as company jargon you don’t understand? You may dismiss the writer as unprofessional, or worse, incompetent. Good writing reflects good thinking, and if you’re thinking, you’ll show you care about your company and your customer!
  3. You get what you ask for. When you’re clear and direct in your requests for information, chances are more likely that you’ll get what you need the first time around saving you and your customers the frustration that comes with repeated requests.

At USLI University, we’re working hard to provide you, our valued customers, with resources that will help make your writing better and the process easier. Here are some resources that can help.

Effective Business Writing, our on-demand training class, available 24/7, will help you learn important grammar and usage tips as well as help you get organized and stay on track.

Email Etiquette, also an on-demand class, addresses common mistakes we all make and helps explain how to avoid them, and our Email Etiquette Webinar was so popular last year that we’re offering it again this year on March 14 and March 21. This webinar provides useful tips for improving the quality and tone of your emails.

Weekly Grammar Tips. Available on our USLI home page, these tips offer reminders of correct word choice, punctuation use and more.

In addition to our writing resources, we have many other classes and training opportunities available on our USLI University website, free of charge to you, our valued customers, and we encourage you to explore them today.

As always, thank you for your support and business.

cindywoodsWritten by Cindy Woods
Executive Director of Curriculum and Educational Program Development, USLI University | 888-523-5545 Ext. 2292
March 3, 2016

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